Shipping & Returns

family-bike-ride-colorado

Shipping information

  • Items are shipped from our Lévis (Quebec) warehouse unless otherwise stated on the product page
  • Your order will be delivered within 3-7 days 
  • We offer free shipping on all orders above CAD$39
  • Otherwise shipping is CAD$6 per order
  • Items may arrive separately

If you have a question about your order, shipping times, or need additional shipping options, please contact us.

Tax, duty and customs charges

Good news! There are no tax, duty or customs charges for any of our Canada orders. Phew!  

60-day money back guarantee

If for any reason you are not 100% satisfied with your purchase, you can return it to us for a full refund within 60-days. No questions asked. For more information on returning your item, see our returns policy below.

*Excluding our limited run t-shirts

Website returns policy

If for any reason you are not 100% satisfied with your purchase, you can return it to us for a full refund within 60-days. Your item will need to be unused, in new condition with the tags still attached. If you wish to return your item, please follow the steps below:

  • Contact us to let us know you’d like to return your item
  • We will then issue you with a return number and Canadian return delivery address
  • When you ship the item, please note the return number on the box
  • Please also include a copy of your packing slip or invoice inside the package

After receiving and approving your return, we'll issue a full refund via the method you originally paid with. This will exclude any shipping costs we incurred on your original order.

*Excluding our limited run t-shirts

Order changes and cancellations

Please contact us immediately if any changes are needed for your order, including a cancellation. Once an order has been processed and dispatched, customers will need to refer to our returns policy. 

Where are we shipping to?

Using your region's website is the best way to find stockists or learn more about the shotgun seat.

Other Countries

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