Shipping & Returns

family-bike-ride-colorado

Shipping information

  • Items are shipped from our Lévis (Quebec) warehouse unless otherwise stated on the product page
  • Your order will be delivered within 3-7 days 
  • We offer free shipping on all orders above CAD$39
  • Otherwise shipping is CAD$6 per order
  • Items may arrive separately

If you have a question about your order, shipping times, or need additional shipping options, please contact us.

Tax, duty and customs charges

Good news! There are no tax, duty or customs charges for any of our Canada orders. Phew!  

60-DAY MONEY BACK GUARANTEE

If for any reason you are not 100% satisfied with your purchase, you can return your item(s) to us for a full refund within 60-days of receiving your order. No questions asked. For more information on returning your item(s), see our returns policy below.

*Excluding our limited run t-shirts

RETURNS POLICY

If for any reason you are not 100% satisfied with your purchase, you can return your item(s) to us for a full refund within 60-days of receiving your order. Your item(s) will need to be unused, in new condition with the original packaging and/or tags still attached. 

If you wish to return your item(s), contact us here. Please include your name and order number. 

We will then provide you with return instructions and a delivery address. Returns must have obtained authorisation from us before being sent back for processing. 

Once your return has been received and processed, we'll issue a refund via the method you originally paid with, excluding any shipping costs you incurred on the original order. The funds may take up to 3 business days to appear in your bank account.  

*Excluding our limited run t-shirts

Order changes and cancellations

Please contact us immediately if any changes are needed for your order, including a cancellation. Once an order has been processed and dispatched, customers will need to refer to our returns policy. 

Where are we shipping to?

Using your region's website is the best way to find stockists or learn more about the shotgun seat.

Other Countries

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